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The article is timely in that it shows how decisions made by small, relatively (and previously) unknown citizens, clerks and bureaucrats can determine the fate of the larger world. A clerical error and an East German commander who couldn't get anyone on the phone brought down the Berlin Wall. A Tunisian fruit vendor who refused to pay a bribe sets off the revolution currently rocking the Arab world. And a fort's commander who couldn't get a straight answer from politicians -- sound familiar? -- formed the philosophy and established the practice that freed slaves in America.
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